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Eccellente 4.8 / 5
FAQs
What are the delivery times?
What are the delivery times?
As each piece is personalised, it does take a little time to create. Generally, orders are dispatched within 2–4 days, and delivery typically takes 4–6 working days.
How much does delivery cost?
How much does delivery cost?
At Arshon, delivery is completely free!
How can I display my slate heart?
How can I display my slate heart?
You can choose an optional matching stand when placing your order to ensure it remains perfectly stable on any surface.
Do you offer gift packaging?
Do you offer gift packaging?
Certainly. You can add a matching satin gift bag to your order, which is perfect for protecting the heart and presenting it as a wonderful gift.
What size is the heart?
What size is the heart?
The slate heart measures approximately 20 x 20 cm.
What is it made from?
What is it made from?
The heart is crafted from genuine, natural slate.
Can I display it outdoors?
Can I display it outdoors?
Yes, in a sheltered outdoor area (such as a terrace or balcony). The print is UV and weather-resistant, although it is best to avoid direct and prolonged exposure to the elements.
How is the design applied to the slate?
How is the design applied to the slate?
The design is applied using high-quality UV printing directly onto the stone. Due to the natural grain of the slate, there may be slight colour variations, which make every piece truly unique.
What happens if my order arrives damaged?
What happens if my order arrives damaged?
Should your order arrive damaged, our team will find a solution straight away. Simply contact us at contact@arsh-on.com and we’ll help you out, hassle-free.
Is my order refundable or replaceable?
Is my order refundable or replaceable?
Yes, in the event of an error on our part regarding the printing, the design, or any element that compromises the product. Otherwise, as these are personalised items, they are non-refundable and non-exchangeable—but rest assured, you will be 100% satisfied!
Who can I contact for further questions?
Who can I contact for further questions?
If you have any questions, please feel free to send us an email at contact@arsh-on.com or use our contact form. We’ll be more than happy to help!
Map data information: Our prints use Mapbox map data and its associated sources. To find out more, please visit: https://www.mapbox.com/about/maps